Contact Getaround Customer Service
Getaround Phone Numbers and Emails
Toll-Free Number:
-
(866) 438-2768
Customer Service:
-
(252) 227-7013
-
(800) 952-5210
-
(916) 445-1254
Getaround Emails:
Customer Service
General Info
Legal
Copyright Infringement Inquiries
Contact Information
Getaround Website:
Getaround Help Center:
Corporate Office Address:
Getaround, Inc.
55 Green Street,
San Francisco,
California
94111
United States
Other Info (opening hours):
Other Location:
1177 Harrison St,
San Francisco, CA 94103, US
Fax:
+1(650) 362-2194
How Good is Getaround's Customer Service?
Summary of Getaround Customer Service Calls
5.6K
TOTAL
CALLS
CALLS
03:04
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Getaround?
Account Question:
- “Account”
- “Account restricted”
- “My account will not let me book a trip”
Payments and Charges Question:
- “They took my money”
- “Billibg”
- “Payments issues”
Request for Information Question:
- “Assistance Needed emergency”
- “Question about renting”
- “Verification”
Refund Question:
- “Refund”
- “Refund on a car that was unavailable”
- “Refund on a car I didnt rent”
Product/ Service Question:
- “Connect device not working”
- “The car is broken”
- “Gps not working”
Cards Question:
- “Can't add my Chime card for payment”
- “Someone used my credit card”
- “Declined card”
Return/ Replace Question:
- “Change date on car”
- “Not returned car”
- “Late return issue”
Activation/ Cancellation Question:
- “My trip was canceled”
- “Host message me to cancel”
- “I can't cancel my vehicle on the app and I have had a response to my trouble ticket in 24 hours”
Staff Question:
- “Customer service”
- “Customer service need make a payment”
- “Need to speak to customer service”
Shipping and Delivery Question:
- “Where is my deposit?”
- “I haven't received my refund as of yet”
- “Mi tarjeta no funciona”
Website/ Application Question:
- “App”
- “Ive uploaded my vehicle information a week ago and the website is still saying waiting on the on boarding team”
- “App trouble”
Other Question:
- “Car”
- “Lyft”
- “Missing car”
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